SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://mywardrobetoday.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Australian Dollar (AUD)
Bahamian Dollar (BSD)
Bahraini Dinar (BHD)
Bangladeshi Taka (BDT)
Brazilian Real (R$)
British Pound Sterling (£)
CNH (CNH)
Canadian Dollar (CA$)
Czech Republic Koruna (CZK)
Egyptian Pound (EGP)
Euro (€)
Fijian Dollar (FJD)
Hong Kong Dollar (HK$)
Hungarian Forint (HUF)
Icelandic Króna (ISK)
Indian Rupee (Rs.)
Indonesian Rupiah (IDR)
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Israeli Shekel (ILS)
Jamaican Dollar (JMD)
Japanese Yen (¥)
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Qatari Riyals (QAR)
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US Dollar ($)
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Very nice dress, quickly put on comfortable to wear))
Very pleased to order. Fast delivery. Recommend)
Very beautiful Sarafan! Material cotton, sits perfectly! For such a price, nowhere will you find such quality! My parameters are 84/70/100. Size M came up perfectly.
M at 42 and 2 RR in the chest pulls, in general, a nice summer Sarafan
Super Sarafan, light, made of natural fabric. Recommend
Dress Chic. Of the three things-it was the only one that encouraged and pleased)) on the usual m took L.
all great!
Sarafan is good. i advise you to buy. Unfortunately, I did not fit the size. Small in the chest. with the store did not communicate.
The dress arrive today and it's wonderful! It's cut fits perfectly on the body
It came in 3 weeks in Moscow. The quality is excellent, the fabric is pleasant, the color matches. In life I wear the size M, took on a larger size. The chest is tight, but it's not the store's fault. All buttons are unfastened. I like it! Recommend!
quality is ok, a little tight in the chest, should have gotten a bigger size
It's very nice the dress though you have to bear in mind what small size. I have asked for an L and in European size are One S and sometimes an M.
Great sundress for the summer! Cotton! I advise you
I liked it. Good fabric (cotton), fast delivery, accurate to the picture.
It's super. It came to Anapa very quickly
He liked the sundress. The size came to height 164, weight 53 OG 88 from 65 about 90
Size a little just at the chest I took M and I do 90 D
The sundress is super!
Everything is perfect! Growth 160, 88-65-95