SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://mywardrobetoday.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Australian Dollar (AUD)
Bahamian Dollar (BSD)
Bahraini Dinar (BHD)
Bangladeshi Taka (BDT)
Brazilian Real (R$)
British Pound Sterling (£)
CNH (CNH)
Canadian Dollar (CA$)
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Euro (€)
Fijian Dollar (FJD)
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Cool socks, we are 7 months old, came up perfectly, even a little more, but it's good, we will wear all summer) the leg does not press
Excellent, stretching socks. The gum is soft. There is a chemical smell, but I think washing will fix everything. I advise the store and the goods.
I liked the order, everything is fine!!!! thanks
All socks come packed in bag cellophane. The socks are exactly as the pictures and look good as is elastic.
Ordered 21.05.2020, happened 10.06.2020 qualitatively seems OK. Zamówiłam R. 13-18 = 14cm
The product corresponds to the description. Delivery within a month. The parcel came to ukrmail.
Labai smagios vaikščiojimui Po kambarį
We're six months old. Turned out to grow. the tracks themselves are soft with anti-slip pipks.
Cute socks, took 7-12 months, now the baby is 9 months, there is still stock, went a month and 2 weeks to Tambov, I recommend.
All compatible with description
Super, very nice and neatly made Fast Delivery Recommend
Product complies with the description. Skarpeteczki cieniutkie. More for warmer floor.
By quality normal, have a strong Chinese smell. 15 minutes after opening is no longer so bright smell, I think it will blow out
Shoe Baby 12,5cm, kupiłam rozm 19-12mce. SA just in time, but starcza for longer. WITH antypoślizgiem.
Fast delivery. Look like the picture. The rubber band seems tight. Let's check when we grow up, TK ordered for growth.
Good quality, only in size one a little bigger, the second a little smaller
Extra cool fit for roses 24 and will fit for 26 Cieniutkie mile touch anti-slip Shipment long because almost 2 months Recommend worth wait
Milé... pár odstavajucich nitiek but it s a odstrihne. Mediocre zápach.
Take the size bigger, they will sit down. 19-24 great for the girl 18 M5S were, after washing norms. Although decathlon non-slip socks I like more